The Goal Behind Our Privacy
This Privacy Policy applies to Personal Information we collect from users of our Sites, Apps, Wi-Fi hotspots, and other online services, as well the Personal Information we collect about individuals, including current and prospective clients, visitors to our sites, and others with whom we interact whether online, via phone, or offline in the course of providing our services.
Details We Secure from You
We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:
- The use of inquiry and registration forms.
- The purchase process when you buy any of our products or services.
- The provision of your details to us either online or offline.
- The use of Organisation products and/or systems.
The elements of your Personal Information that we collect may include:
- Name
- Job title
- Company/Organization name
- Home, shipping and billing addresses, phone and fax number
- Mobile telephone number
- Email address
- IP address and browser information
- Payment details such as credit card information
- Customer usage data for reporting purposes
- Audio recordings generated through the customer’s use of Organisation products, services and/or the System.
Obtaining Personal Information
We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are facilitating the delivery of our services to you such as your company, education institution, or our service providers.
Execution of Data Use Strategies
We may use the Personal Information we collect for the following purposes:
- Administering applications, registration, and financial services: to review and process applications and registrations; to verify the information you provide us and for other related purposes.
- Providing support and services: to provide our Services; to communicate with you about your access to and use of such Services; to respond to your inquiries; to provide troubleshooting, fulfill your orders and requests, process your payments, and provide technical support; for other customer service and support purposes; and to facilitate communications and collaboration with you and others in our community, including through our Partners, Service Providers, and our social networking, community, and collaboration features. In the event you use the chat functionality on our Site, you may either chat with a live agent or a chatbot.
- Personalizing content and experiences: to tailor content we send or display on the Services in order to offer location customization, personalized help and instructions and to otherwise personalize your experiences; to reach you with more relevant ads and to measure ad campaigns
- Marketing and promotional purposes: to administer promotions and contests; to promote our Company and the Services we offer; to send you newsletters, offers, or other information regarding products or services we think may interest you
- Analyzing and improving our services and operations: to better understand how users access and use the Services we offer; for other research and analytical purposes, such as to evaluate and improve our Services and business operations and to develop additional programs, services, and features; and to improve our Services, and user experiences
- Securing and protecting our assets and rights and preventing misconduct: to protect our business operations, secure our network and information technology assets and services; to prevent and detect fraud, unauthorized access or activities, cheating, plagiarism, and other misconduct; and, where we believe necessary, to investigate, prevent, or take action regarding suspected violations of our student policies, Terms of Use, or this Privacy Policy, as well as fraud, illegal activities, cheating, plagiarism, misconduct, and other situations involving potential threats to the rights or safety of any person
- Complying with legal obligations: to comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements
- Supporting our general business operations: to support the administration of our general business, accounting, record keeping, and legal functions, including to analyze operational and business results and risks, to collect outstanding amounts owed, and to maintain business Records
Anonymized information. We may also de-identify information to create Anonymized data sets and reports in order to assess, improve, and develop our business, products, and Services; prepare benchmarking reports; and for other research and analytics purposes.
Third-party Data Procedures
We may engage in targeted advertising without sharing your personal information with advertisers. By interacting with ads, you are deemed to consent to the assumption that you fit the targeted demographic.
Information Privacy and Security
The internet is not a secure medium and We cannot absolutely guarantee the security of Your personal information
We will only provide access to Personal Information on You in circumstances as set out in this Privacy Policy and We have taken appropriate steps to ensure the security of Personal Information whether it is stored in computer systems paper files or other storage media
Further our Site and associated databases are protected by certified firewalls and 128 bit encryption SSL in order to protect your personal information from access by unauthorised persons and against unlawful processing. The Site uses the latest technology with full backups. Password protection is provided for all registered users of this Site. All outgoing and incoming email is scanned for viruses.
Password protection is provided for any registered users of the Site.
All outgoing and incoming email is scanned for viruses
The Company Network expects the same high standards of security and confidentiality of any processors agents or contractors We use to process data for Us
Updates to Privacy Statement
To stay current with changing laws and best practices, we may revise this Privacy Policy at any time without notice. So, please check back regularly to keep informed of updates. The revised policy will be in effect as soon as it is published on the website. Your continued use of our services following the posting of changes to this Privacy Policy means you accept those changes. If we decide to change our Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date.
Send Us a Message
For any questions or to raise concerns regarding this Privacy Policy, please contact our customer support.
Laws on Data and Privacy
If you have any concerns or questions about how your personal data is processed, or if you wish to exercise any of your legally guaranteed rights, please reach out to our data protection officer directly. Our team is committed to providing clear, comprehensive responses and facilitating your rights to access, correct, delete, or restrict the processing of your data. If you feel that our efforts do not fully address your concerns, you have the right to file a complaint with the appropriate data protection authority in your jurisdiction, ensuring that your grievances are heard and addressed by an independent body.